Shipping policy

Shipping Policy

We aim to get your order to you as quickly and smoothly as possible.

 

🚚 Delivery Areas

We deliver across Kenya.

 

 Delivery Time

- Nairobi: 1 business days  

- Outside Nairobi: 2 business days  

Orders are processed within 24 hours after confirmation.

Shipping Fees

Shipping costs are calculated at checkout based on your location.

Pickup Option

Prefer to pick up your order?

We offer pickup within Nairobi.  

Details will be shared after your order is confirmed.

 

 Order Processing

- Orders are processed Monday to Saturday  

- Orders placed after 4 PM may be processed the next business day  

 Order Tracking

Once your order is dispatched, we’ll notify you via WhatsApp or SMS.

 Delays

While we do our best to meet delivery timelines, delays may occur due to:

- High order volumes  

- Courier issues  

- Public holidays  

We’ll always keep you updated if anything changes.

 

 Incorrect Details

Please ensure your delivery details are correct.

We are not responsible for delays or failed deliveries due to incorrect information.

Need Help?

For any delivery questions, contact us:

👉 https://wa.me/254707861135